Privacy policy

Privacy Policy

Effective Date: August 19, 2024

1. Introduction V&N General Cleaning Company (“we,” “us,” “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services.

2. Information We Collect

  • Personal Information: We may collect personal information such as your name, company name, email address, phone number, billing address, and payment details when you engage our services or contact us.
  • Non-Personal Information: We may collect non-personal information, including browser type, IP address, and browsing behavior on our website, to improve our services and user experience.
  • Cookies: Our website may use cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

3. How We Use Your Information

  • Service Delivery: We use your personal information to provide and manage our cleaning services, including scheduling, billing, and customer support.
  • Communication: We may use your contact information to send important updates, service confirmations, or marketing materials, provided you have opted in to receive such communications.
  • Improvement of Services: Non-personal information is used to analyze website usage, improve our offerings, and enhance customer experience.

4. Sharing of Information

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, IT support, or marketing agencies. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
  • Legal Requirements: We may disclose your information if required by law, regulation, or court order, or if necessary to protect the rights, property, or safety of our company, clients, or others.

5. Data Security We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

  • Access and Correction: You have the right to access and correct the personal information we hold about you. To request access or correction, please contact us at [Contact Email].
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in any marketing email or by contacting us directly.
  • Data Deletion: You may request the deletion of your personal information, subject to our legal obligations to retain certain data.

8. Changes to This Policy We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website with the effective date. We encourage you to review this policy periodically.

9. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.